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Label guide

R2S, the connected building label

Connectivity, network architecture, cybersecurity and the building operating system: what the Ready2Services label requires and what it delivers.

01

What is R2S?

The R2S label (Ready2Services) was launched in 2018 by the Smart Buildings Alliance (SBA). It is awarded by Certivéa.

Its aim is to turn the building into a services platform, much like a smartphone: open, communicating and upgradable.

02

The six technical themes

The standard imposes a strict network architecture, which ensures data flows between equipment (lifts, lighting, HVAC) and users. It is broken down into six themes.

Connectivity
4G and 5G coverage everywhere, including basements and lifts; dual fibre-optic entry so internet access is never lost; guest Wi-Fi behind a secure, seamless captive portal.
Network architecture
A single, independent IP network for the building (RSI), separate from the tenants’ networks; open protocols required (BACnet, Modbus, MQTT) to avoid closed proprietary systems.
Equipment and interfaces
The ability to add wireless sensors easily (LoRa, EnOcean); equipment that exposes its data through documented APIs.
Cybersecurity
Protection against hacking of cameras or the BMS; strict handling of occupants’ personal data under the GDPR; segmentation of critical flows by VLAN.
Responsible management
Deployment of a BOS (Building Operating System), the building’s operating system; digital commissioning to check that data is flowing correctly before handover.
Services
A single app for occupants, to book a room or adjust the air conditioning; real-time energy consumption monitoring, which makes the link with the environment.

03

The rating

R2S works on points, which unlock levels expressed in stars.

R2S label levels
LevelNameWhat it requires
3 starsCognitiveThe building learns and adapts through AI; advanced services
2 starsIntelligentPredictive control; working occupant app
1 starCommunicatingEquipment communicates with each other; open APIs
BaseCertifiedBasic connectivity in place; independent IP network created
The 1-star level (Communicating) is the benchmark for a functional smart building.

04

The process

The main challenge with R2S is breaking down silos. Lift and heating contractors often install their own closed systems; the label requires every work package to connect to a shared network, with no proprietary protocol.

DesignSmart building consultant
Definition of the equipment naming convention and the network diagram; choice of BOS.
ConstructionSmart work package
The MSI (systems integration project manager) coordinates the technical work packages so that they speak the same language.
HandoverCybersecurity audit
Penetration tests check that the building cannot be hacked.

05

Costs and return

Costs of the smart work package

R2S adds an engineering cost and a hardware cost (network, servers).

€8k to €15k

Certivéa fees depending on floor area, commercial buildings only for now

€15 to €30/m²

Additional works cost of the smart work package: cabling, switches, BOS, reception screens, connected sensors

Additional works cost and return on investment

The share of the budget to allocate to the smart work package, and the expected benefit, depend on the target level.

Additional cost of the smart work package and benefits by R2S level
Target levelAdditional cost of the smart work package (share of construction cost)Benefits
Base (certified)0.5 to 0.8%A connectivity foundation (Wi-Fi, GSM), essential to let space today; no direct gain, but lower vacancy
1 star0.8 to 1.2%Optimised maintenance (−5%); interoperable systems, an end to captive contracts
2 stars1.2 to 2.0%Space flexibility (×2); app-based occupant services, faster and cheaper reconfiguration
3 starsOver 2.5%Data monetisation (+5% on the asset); cognitive building, predictive control that cuts operating costs by 15%

06

Advantages and limitations

Advantages

  • A better occupant experience, delivered through a mobile app.
  • Interoperable systems: no more dependence on a single maintenance provider.
  • Automatic reporting of energy data to the OPERAT platform, under the French tertiary decree (décret tertiaire).

Limitations

  • If poorly managed, the building becomes an entry point for hackers.
  • Technology moves faster than concrete: some equipment risks becoming a gimmick.
  • The label calls for new skills that are rare on the market (MSI, smart building consultant).

07

Targeting two or three stars

Reaching two or three stars does not require digitalising every theme in the same way. The following table shows, by project type, how easy it is to secure the points in each theme for the 2-star level. It says nothing about their return, which is covered further down.

Point accessibility by theme and project type
ThemeNew commercialRenovationServices
Connectivity (Wi-Fi, 4G and 5G, fibre)EasyHardEasy
Network architecture (IP, BACnet, MQTT)PriorityHardPriority
Cybersecurity (security, GDPR)EasyEasyEasy
Services (app, BOS, sensors)OpportunityOpportunityOpportunity
Easy: points quickly within reach. Hard: significant investment. Priority: the area to target first. Opportunity: strong potential for added value.

To help you decide, each theme has been converted into potential financial value: rent, reconfiguration savings, productivity. These figures are based on the returns on investment observed in smart buildings (SBA, MSI).

Added value by theme and project type
ThemeNew commercialRenovationServices
Connectivity+5% effective rentVacancy below 5% (attractiveness)Neutral, barely visible
Network architecture−50% on reconfiguration costs−50% on reconfiguration costsNeutral (technical)
CybersecurityCyber risk eliminatedCyber risk eliminatedNeutral, barely visible
ServicesProductivity gain (occupant app)Productivity gain (occupant app)Better user experience (comfort)